
Slack simply requires that you select a channel when you set up an integration. You’ll set the channel you want to send messages to whenever you add a Slack message to your campaign workflow. If you have multiple workspaces or teams, you’ll need to select the workspace that you want to post Slack messages to. If you aren’t logged in to Slack, log in. When you configure Slack in Customer.io, you need to provide Slack credentials with the “bot” scope, letting Customer.io post to your Slack workspace.įrom your workspace dashboard, go to Workspace Settings and click Get Started next to Slack Message.įrom here, you can enable or disable Slack actions. Enable Slack in Customer.ioīefore you can send Slack messages, you need to enable the Slack action in Customer.io-essentially inviting Customer.io to your Slack workspace as a bot. All you’ll need are your Slack login details, if you’re not logged into your team already.
It’s very easy to set up Slack in Customer.io. Use Google Forms or Jotforms with ZapierĬustomer.io’s Slack Action helps your teams work better together by passing information directly into Slack triggered by user behavior in your app, all customized to your needs.

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What's the Last Visited field, and how do I use it?.
